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Privacy Policy

Effective Date: [March 2024]

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1. Introduction

Scooter Source Pty Ltd ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [www.scootersource.com.au] (the "Site") or engage with our scooter hire services.
 

2. Information We Collect

We may collect the following types of personal information from you:

  • Contact information such as name, address, email address, and phone number

  • Payment information such as credit/debit card details, which are used for billing purposes via direct debit

  • Driver's license information and other identification details necessary for renting scooters

  • Usage data related to your interactions with our services and website

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3. How We Use Your Information

We use the information we collect in the following ways:

  • To process scooter hire bookings and manage customer accounts

  • To communicate with you, including sending booking confirmations, rental reminders, and updates

  • To personalize your experience and improve our services

  • To comply with legal obligations, such as fraud prevention and regulatory requirements

  • For marketing purposes, with your consent where required by law
     

4. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

  • To service providers and business partners who assist us in operating our website and providing scooter hire services (e.g., payment processors, IT providers)

  • When required by law or in response to legal process (e.g., court orders or subpoenas)

  • To protect our rights, property, or safety, or the rights, property, or safety of others
     

5. Security of Your Information

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.
 

6. Your Choices Regarding Your Information

You have the following choices regarding your personal information:

  • You can update or correct your information by contacting us directly

  • You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails

  • You can choose not to provide certain personal information, although this may limit your ability to use certain features of our services
     

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means.
 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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